↓ Short Mail blog

Plain-English guides for shorter business email.

Public-safe articles for Australian owner-led businesses thinking about shorter .au email addresses, forwarding, cards, signage and phone-spelling friction.

Email address with an ampersand

Can a business email address contain an ampersand?

An ampersand is not practical in a normal business email address. Learn why ampersands break the workflow, what to use instead, and how to test before publishing.

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Email address with a space

Can a business email address contain a space?

A space is not practical in a normal business email address. Learn why spaces break the workflow, what to use instead, and how to test before publishing.

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Email address with an underscore

Can a business email address contain an underscore?

An underscore may be valid before @, but not in a normal email domain. Learn where it can appear and how to test a business address before publishing it.

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Business email display names

What should your business email display name be?

Choose a clear business email display name, understand what it does not control, and test how it appears before using it with customers.

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Email address with an apostrophe

Can a business email address contain an apostrophe?

An apostrophe can be valid before @, but provider and form support varies. Learn how to choose and test a practical public business email address.

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Email address with a plus sign

Can a business email address contain a plus sign?

Learn when a plus sign may work in a business email address, where it can fail, and why customer-facing addresses should usually stay simple.

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Email address capital letters

Do capital letters matter in a business email address?

Learn whether capital letters change an email address, how domains and local parts differ, and how to publish and test a business address.

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Jobs email address examples

Jobs email address examples for Australian trades

See when jobs@ is clearer than quotes@ or bookings@, how to own the inbox for work already underway, and what you should test before publishing.

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Original sender visibility

Does forwarding an email show the original sender?

See what an original sender and destination inbox may show when email is forwarded, why the method matters, and how to test your exact route safely.

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Email forwarding troubleshooting

Email forwarding not working? Check these 7 things

Email forwarding not working? Check the address, destination inbox, filters, rules and attachments with this provider-neutral 7-step checklist.

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Business email spam checks

Why is my business email going to spam?

A practical checklist for Australian small businesses when genuine emails land in recipients’ spam folders, covering testing, authentication and provider support.

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Named or role email address?

Should your business email have your name in it?

Should your business email use your name or a role such as quotes@? Compare both options for an Australian small business and learn when to use each.

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How many business email addresses?

How many email addresses should a small business have?

Start with the smallest useful set of business email addresses, then use this practical test to decide when quotes@, bookings@ or accounts@ earns a place.

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Business email domain

What is an email domain for business?

Learn what an email domain is, why it matters for Australian small businesses, and when a shorter .au address can make email easier to say and print.

email domainbusiness emailsmall business.au
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